How can we help?
Browse answers below or email us — we typically respond within 1–2 business days.
Recording & Entries
Tap the microphone button on the home screen to start recording. Speak freely — there's no time limit, on Free or Pro. When you're done, tap the stop button. Your entry is saved with the date, time, and any mood you choose. Pro users will see their audio automatically transcribed into searchable text.
You can edit the written notes attached to any entry at any time. Voice recordings themselves can't be re-recorded after saving, but Pro users can manually trigger a fresh transcription of the audio from the entry detail screen whenever they like.
Open any entry and tap the photo icon to attach a photo. Each entry supports one photo. To swap it out, remove the existing one and add a new one. Photos are stored securely and are visible only to you — unless you choose to share the entry. Photos are never processed by AI.
Tap the heart icon on any entry to favorite it. Favorited entries are easy to find and, importantly, they're protected from Auto-Wipe — so the entries that matter most to you stay safe.
Yes. While playing back a voice entry, tap the speed button to cycle through 1×, 1.5×, and 2× playback speeds.
Yes. Use the date picker when creating an entry to log it for any past or future date — not just today.
Daily Check-ins
These are two daily guided check-ins built into every account, free and Pro. Morning Intention gives you a gentle prompt to set your tone for the day. Evening Reflection invites you to look back at how it went. Both are voice-first, and both count toward your daily streak.
Yes. Go to Settings → Notifications to choose separate reminder times for your Morning Intention and Evening Reflection. You can also customize your overall reminder frequency and message style.
Mood & Streaks
There are 10 mood colors to choose from: Happy, Calm, Grateful, Reflective, Hopeful, Neutral, Tired, Stressed, Sad, and Anxious. Each mood has its own color, and your choices build into a visual mood history over time.
Yes — open the entry, tap the mood badge, and pick a new one. You can update an entry's mood at any time.
Your streak counts consecutive days where you've saved at least one entry. Morning Intention entries count. Miss a day and your streak resets to zero — but your entries and history stay exactly where they are.
Achievements are milestones you earn as you journal — things like total entries logged, streak length, mood variety, breathing sessions, and full journaling months. Each one has a progress bar so you can see how close you are.
Free vs Pro
Quite a lot. Free includes: unlimited voice recordings · Morning Intention and Evening Reflection daily check-ins · Mood tracking and calendar · Streak counter and achievements · Time Capsules (3, 6, or 12 months) · Photos, notes, and favorites · PIN lock and auto-wipe · Daily reminders · CSV export and single-entry PDF · Share links with expiring access.
Pro ($4.99/month or $39.99/year, with a 7-day free trial) gives you everything in Free, plus: Night Sky (monthly constellation, AI reflection & final thoughts) · AI Reflections on every entry · Voice transcription (audio becomes searchable text) · Calm Breathing (3 guided patterns) · Weekly AI Mood Insights with narrative · Star Sessions (guided reflection + AI summary) · Photo Album (flip through memories) · Custom Time Capsules (any future date) · Monthly memoir-style PDF export.
Yes — Pro comes with a 7-day free trial. You can cancel before the trial ends and you won't be charged.
On iOS: go to Settings → Apple ID → Subscriptions → Aire It Out. On Android: go to Google Play → Profile → Payments & Subscriptions → Subscriptions → Aire It Out. You can cancel anytime. Your Pro access continues until the end of the current billing period.
Pro Features
Voice Transcription automatically converts your recorded audio into text when you save an entry. The text becomes searchable and is what the AI uses when generating reflections. Pro users can also manually re-transcribe any entry at any time from the entry detail screen. Your audio is not retained by our transcription provider after processing.
After saving an entry, Aire It Out generates a short, thoughtful reflection based on your words, mood, and notes. AI Reflections are a Pro feature — you get one permanent reflection per entry, which lives on the entry detail screen and is always there when you want to look back. Photos and raw audio are never sent to the AI.
Star Sessions are guided deep-reflection experiences. Choose a theme, work through a series of voice prompts, and when you finish, Aire It Out weaves everything you said into an AI-written summary. They're ideal for working through something difficult, marking a milestone, or going somewhere deeper than a regular entry.
Each week, Aire It Out puts together a mood breakdown — your emotional patterns, top moods, streak data, and an AI-written narrative of how your week felt. Morning Intention data is included alongside your regular entries. You can refresh your Insights up to 2 times per week.
Calm Breathing is a guided breathwork feature with three patterns: 4-7-8 Calm (inhale 4 seconds, hold 7, exhale 8 — good for anxiety and winding down before sleep), Box Breathing (inhale 4, hold 4, exhale 4, hold 4 — good for focus and stress), and Quick Calm (a shorter pattern for moments when you need fast relief).
A dedicated gallery that collects all photos attached to your entries so you can flip through memories in one place. Tap any photo to open the entry it belongs to.
No. Aire It Out is a personal journaling tool for reflection and processing your thoughts. It's not a licensed mental health service, doesn't provide medical advice, and isn't a substitute for professional therapy or treatment. If you're in crisis or need support, please see the resources below.
Time Capsules
Time Capsules let you seal an entry so it's locked and hidden until a future date — like writing a letter to your future self. Free users can seal entries for 3, 6, or 12 months. Pro users can choose any custom future date they like.
When the unlock date arrives, you'll get a notification that your capsule is ready. Open it to read your past entry. From there you can save it to your journal, reseal it for another period, or let it go.
Yes. Sealed Time Capsules are safe from Auto-Wipe, alongside your Favorited entries. They'll be waiting for you when they open.
Night Sky
The Night Sky is a monthly end-of-month experience with three parts. The Star Constellation is a visual map of your month — each entry becomes a mood-colored star. Use the replay slider to watch your month unfold, and toggle constellation lines to see how your stars connect. AI Reflection is a monthly AI-written narrative that surfaces the themes, emotional patterns, and moments that defined your month. Final Thoughts is a voice recording to close out the month in your own words — a spoken bookmark before the next month begins. Night Sky is a Pro feature.
The AI Reflection is a monthly narrative generated from your entries — it surfaces the themes, emotional patterns, and moments that defined your month. Once generated, your reflection is cached so you can revisit it anytime without using another generation.
Final Thoughts is a monthly closing ritual inside the Night Sky. Tap "Final Thoughts" to record a voice memo reflecting on your month. This recording is stored on your device only — not synced, not transcribed, and not processed by AI. You can re-record or share it anytime.
Privacy & Security
Yes. Your journal entries are encrypted at rest using AES-256 encryption with per-user keys. Everything travels over TLS/SSL. Your entries are never sold, shared with advertisers, or used for anything beyond operating the app. There are no ads and no tracking.
Set a PIN in Settings to lock the app. You can also enable Face ID or fingerprint unlock. You can configure how long the app waits before locking: immediately, after 1 minute, after 5 minutes, or after 15 minutes.
Auto-Wipe automatically erases your journal data after a period of inactivity you define — 7, 30, or 90 days. Favorited entries and sealed Time Capsules are always protected. You'll receive a warning before any wipe occurs.
Never. Photos are stored securely and are only ever visible to you (or someone you choose to share an entry with). They are not processed by, sent to, or used by any AI system.
Deleting your account permanently removes all your entries, recordings, photos, Time Capsules, and account data. Deletion is processed within 30 days and cannot be undone.
Reminders & Account
Go to Settings → Notifications to set a daily reminder time. You can set your reminder frequency, message style, and separate times for your Morning Intention prompt and Evening Reflection notification.
Go to Settings → Account → Change Password. You'll receive a password reset email at your registered address.
Go to Settings → Account → Delete Account. This permanently removes all your data. It cannot be undone.
Aire It Out is available on iOS 16.0 and later, and Android 8.0 and later.
Crisis Resources
If you're struggling, please reach out. You don't have to carry it alone.
988 Suicide & Crisis Lifeline
Call or text 988 — available 24/7 in the US
Crisis Text Line
Text HOME to 741741 — available 24/7
International Resources
Visit findahelpline.com to find crisis support in your country
Emergency Services
If you or someone else is in immediate danger, call 911 (US) or your local emergency number.